FAQ Category: Security & Safety

This is a great question. It all depends on what insurance you have. If you purchase a tenant protection plan that is specifically designed for storage customers, you can choose the amount of coverage that is right for you. If you choose to use your own insurance (for example a homeowner’s policy or renter’s policy), […]

Yes, our facilities have security cameras and provide 24/7 video surveillance.

Yes. The majority of our climate buildings have their own keypad access in addition to the main gate keypad access.

We will provide you with a disc lock at the time of move-in. If you feel more comfortable providing your own lock, feel free, however, we highly recommend the disc style as they are typically more secure.

A disc lock is recommended for better protection. We will provide you one when you move in at no additional cost.

Your lock will need to be cut by a manager. If this happens, please notify the facility manager and do not attempt to cut the lock yourself or you may risk injury or damage the unit door.

Yes. We require tenants to provide proof of insurance or they can purchase an affordable tenant protection policy from us or a company of their choice.

Each tenant is required to have their own insurance policy to cover the items that they are storing in their unit. We have specialized tenant protection plans that can be purchased and the small policy premium added to your monthly storage bill. Tenant protection plans can be purchased at the time of move in or […]

No, tenants are responsible for insuring their stored items. We do not have access to your unit and there is no way to verify what you are storing.