FAQ Category: General Questions

Yes. All of our facilities are serviced by third party pest control companies based on a schedule that is recommended by the pest control company.

Please call the locations phone number. Often times, previous customers units are being cleaned after they move out and just may not be available in the system yet. A manager will be able to tell you if the unit you desire can be made available or maybe we have the requested unit at one of […]

No. We do not sell moving supplies at any of our locations. However, we do provide new tenants with a disc lock at the time of move in.

No. We do not rent moving trucks at any of our locations.

We take a tremendous amount of care in providing safe, clean, well-maintained facilities with professional third-party pest control. However, it is ultimately up to the customer to make sure that the items they are storing are not directly on the floor, properly wrapped and packed appropriately to ensure they are protected. Examples of this practice […]

Yes, climate-controlled units help protect sensitive items from extreme heat, cold, and humidity.

A drive-up unit are located outside and are storage units that you can drive directly up to the access door of the unit.

A unit that is described as “Indoor” refers to the location of the access door to your specific unit. Indoor units are located inside a building and can be accessed via an interior hallway or corridor. These units are typically climate controlled in most cases and will specify in the unit description. Outdoor units are […]

Yes, you can change unit sizes anytime based on availability.