FAQ Category: Access & Facility Use

Yes, carts and dollies are usually available to assist with moving items into interior units.

Yes, parking is available for customers while accessing units.

Depending on the size of the truck, most facilities have good access with wide drive lanes. If you are using a large semi-truck, I would call the facility manager in advance at the location you are planning to store your items to make sure it will be able to safely maneuver through the facility.

Most facilities are 24/7 access. However please check the specific facilities location page on the website for details or ask the facility manager. All of our facilities have access gates and keypads for security. Customers use their own access codes to access the gate and each time a code it used, it is recorded in […]

You’ll receive a personal gate code for entry into the facility. You will also have your own lock on your unit where you control the key.

Yes, each customer is assigned a unique access code.

You would need to authorize additional users through your account in advance.

You may be asked to leave or incur a fee depending on facility policy.

Yes, most facilities have staff available during business hours. However, if you need assistance, we encourage you to schedule an appointment as managers are typically responsible for multiple locations.